Last updated January 10th, 2024
Your privacy is important to TM TKO. This page describes what kind of information we collect, when and how we might use that information, how we protect the information, who has access to it, and what choices you have with respect to your personal information.
What personal information does TM TKO collect?
We collect information about our users in four ways: 1) directly from the user, 2) from our Web server logs, 3) from third-party sites, and 4) through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you.
1. User-Supplied Information
When you express interest in or register for our services, we ask you to provide some personal information (such as your employer, name, address, phone number, e-mail address, and more). We keep this information in a contact database for future reference. We may use the information you provide to provide information or offers to you about TM TKO's products or services, or our business partners’ products and services that we believe may be of interest to you. If you do not want to receive such offers, you may opt out (unsubscribe) as described below.
If you contact us for customer support, we may ask you to provide information about your computer or about the technical or search issues you are trying to resolve. This information is necessary to help us answer your questions. We may record your requests and our responses for quality control purposes.
2. Web Server Logs
When you visit our website, we may track information about your visit and store that information in web server logs, which are records of the activities on our site. Our servers automatically capture and save the information electronically. Examples of the information we may collect include:
- your unique IP address;
- the name of your unique Internet service provider;
- the city, state, and country from which you access our website;
- the kind of browser or computer you use;
- the number of links you click within the site and any additional activity;
- the date and time of your visit;
- the web page from which you arrived to our site;
- the pages you viewed on the site;
- any searches that you conducted;
- any watch notices you reviewed;
- and order information submitted through our online order system
The information we collect in web server logs helps us administer the site, analyze its usage, and improve its content.
3. Third Party Services
If you follow a link from TM TKO’s site to a business partner, or vice versa, both sites may track the activity. This allows both companies to track, for example, advertising conversion rates.
Most browsers are initially set up to accept cookies. However, if you prefer, you can set your browser to either notify you when you have received a cookie, or to refuse to accept cookies. Some features may not function properly if you don't accept cookies.
How does TM TKO use the information?
We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. The information we collect helps us administer the site, analyze its usage and to improve its content as well as its functionality.
How does TM TKO protect personal information that it collects?
TM TKO operates entirely using the secure web protocol Hypertext Transfer Protocol Secure (HTTPS). TM TKO encrypts all personal information “at rest” and “in transit” to help protect your personal information. We have implemented and may implement certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure. However, we cannot guarantee that our security measures will always be successful.
Who has access to the information that TM TKO collects?
We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:
- to agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns;
- as required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets, or if we believe in good faith that sharing the data is necessary to protect our rights or property; and
- if we sell the TM TKO business, we will transfer the information to the buyer along with other business assets
The Knockout Analysis tool (summarization/note-drafting feature) and other document-drafting tools rely on large language models. These may not be hosted by TM TKO directly; if not, we will share information necessary to complete the project with the model. The information is limited to the content relevant to the project (e.g. the mark/goods in a search report) and will not include your personal information; any information is shared under contract terms providing that this information cannot be further shared or used for training purposes.
Your access to some of our services and content is password protected. Don’t share it with others. If your computer is not physically secure, sign out of your account at the end of each session – especially if you are using a public or shared computer.
Consent to Transfer
TM TKO may use servers in many countries, and you agree that TM TKO may store and process your personal information in systems located outside of your home country. We take reasonable steps to maintain the security of the personally identifiable information that we collect, including limiting the number of people who have physical access to our database servers, encrypting data “at rest” and “in transit,” and using electronic security systems that guard against unauthorized access. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk.
How do I correct, amend, or delete my personal information and/or update my preferences?
If you do not want to receive product or service information or offers from TM TKO, please utilize the “unsubscribe" mechanism in the communications that you receive from us or you may also contact us via e-mail as ask to unsubscribe to some or all communications from TM TKO. You can also change your preferences in your account settings.
We will do our best to work with you to resolve any questions or complaints you may have about privacy. We suggest that you contact us via e-mail for the fastest response.
TM TKO, LLC, 205 31st Ave N #206, Nashville, TN 37203
If our information practices change in a significant way, we will post the policy changes here.